Terms of Service

Services

JG Works provides two distinct service offerings:

• Dashboard Services: Custom executive dashboards that connect your existing tools with no migration required
• 8to8 Operational Support: Operational support services available 8am to 8pm with 8 service options

Engagement Terms

Dashboard projects typically take 4-5 weeks to complete. The 8to8 program operates on a monthly retainer basis starting at $2,000 per month for basic packages.

All engagements require a discovery call to assess fit and requirements before work begins.

Payment Terms

• Dashboard projects: 50% deposit required, balance due upon completion
• 8to8 services: Monthly billing in advance
• Overages billed at $50/hour for work exceeding monthly hour allocations
• 30-day cancellation notice required for ongoing services

Confidentiality

We maintain strict confidentiality regarding all client information, business processes, and data. Non-disclosure agreements are available upon request and standard for all engagements.

Intellectual Property

Upon full payment:

• Dashboard deliverables and related code become your property
• JG Works retains the right to reuse methodologies and frameworks
• Client data remains your property at all times

Limitation of Liability

JG Works provides services on an "as is" basis. We are not liable for indirect, incidental, or consequential damages arising from use of our services. Total liability is limited to fees paid for the specific service in question.

Termination

Either party may terminate services with 30 days written notice. Dashboard projects in progress will be billed for work completed to date. Refunds are provided on a prorated basis for unused 8to8 service hours.

Contact

Questions about these terms? Contact us at info@jgworks.net